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When purchasing our house 4 years ago we opted into IMH`s lifetime advisor scheme, this is the third time we have used the service to renew our mortgage. I class myself as quite clued up about mortgages and tend to do a lot of research myself so initially I didn’t think the service would be useful, however our recent engagement with Scott proved me otherwise. He is very knowledgeable about mortgages and life insurance, he doesn’t put any pressure on you and listens to what we needed before researching and then coming back to us with a deal that suits. The process so far has been seamless and Emma immediately got in touch to advise us that she would be dealing with the application.
Well done to Scott and Emma for making the application much easier.

Emma Wright and Martin Sleet were absolutely amazing in helping me obtain my mortgage. Always at the end of the phone and very quick to reply to emails and keeping me updated at every stage of the process. Emma and Martin really put me at ease and answered every question I had. I could not rate them enough. Massive thanks to them!!!

IMH were extremely helpful during our remortgaging process. I had a long list of wants for my new mortgage and James managed to find exactly what I wanted.  He was incredibly informative and helpful and this made me feel like I was able to make an informed decision about my next mortgage. James provided excellent communication throughout his time organising my mortgage and I’m extremely grateful for the excellent service he provided.

I want to commend your employee, Olly, for the excellent customer service he provided me with during our Mortgage review appointment this evening. It was refreshing to speak to someone who handled himself in such a friendly and professional manner; such professionalism is rare nowadays and I felt I should ensure Olly’s efforts didn’t go unnoticed. The fact that Olly was able to impress me so much in a 40-minute phone call says a lot about the way he handled himself during our appointment. He is a credit to the IMH business.